THE BAG HABIT CARE GUIDE

Love it now.
Carry it longer.

A little care goes a long way. Different materials need different attention, so we’ve put together a few simple ways to help keep your favourite bags looking their best.

01 Keep It Dry

Avoid prolonged exposure to water, moisture and humidity.

02 Store It Well

Give your bag space and support its natural shape between wears.

03 Treat It Gently

Avoid harsh chemicals, rough surfaces and unnecessary friction.

01

THE EVERYDAY BASICS

Small habits.
Big difference.

Bags are made to be carried, but a few simple habits can help preserve their appearance over time.

01

Avoid prolonged contact with water, oils, perfumes, cosmetics and other liquids.

02

Be mindful of rough surfaces that may scratch, scuff or catch delicate materials and hardware.

03

Avoid overfilling your bag, as excessive weight can place stress on handles, straps, closures and the bag’s shape.

04

Take extra care when wearing light-coloured bags with dark or heavily dyed clothing, as colour transfer can occur.

05

When possible, give frequently worn bags a rest between uses to help maintain their shape and finish.

02

LEATHER

Let the leather
be leather.

Genuine leather is a natural material. Variations in grain, texture, tone and surface appearance can be part of its character rather than an imperfection.

With use, some leather styles may soften and develop subtle changes in appearance over time.

CARING FOR LEATHER

Cleaning

Gently wipe away light surface dust with a clean, soft, dry cloth.

Water

If the leather becomes wet, gently blot excess moisture and allow it to air dry naturally away from direct heat.

Products

If using a leather care product, make sure it is suitable for the specific leather and test it discreetly first.

Heat

Avoid radiators, hair dryers and prolonged direct sunlight, which may affect the leather’s appearance or finish.

03

SUEDE

Soft texture.
A softer touch.

Suede has a beautifully soft surface, but its texture can make it more sensitive to moisture, oils, staining and friction.

Try to keep suede away from rain and liquids whenever possible. Avoid rubbing marks aggressively, as this can affect the nap and appearance of the material.

KEEP AWAY FROM Water & moisture
AVOID Oils & cosmetics
CLEAN GENTLY With suitable suede care
ALWAYS Test products first
04

OTHER MATERIALS

Every finish
has its own character.

Bag Habit collections can include woven materials, textiles, embellished finishes, synthetic materials, metallic details and other specialty surfaces.

Because these finishes can respond differently to cleaning, avoid using strong household cleaners, solvents or abrasive products unless they are specifically suitable for the material.

For embellished or textured bags, take particular care around jewellery, rough clothing and surfaces that could catch, scratch or loosen decorative details.

05

HARDWARE & CHAINS

It’s all in
the details.

Chains, clasps, buckles and other hardware are part of what gives a bag its character.

To help protect their finish, keep hardware away from perfumes, lotions, harsh cleaning products and prolonged moisture.

When storing chain bags, position the chain carefully so it does not press heavily into or scratch the surface of the bag.

TIP

If your bag has a long chain or strap, tuck or position it gently when storing rather than tightly wrapping it around the bag.

06

BETWEEN WEARS

Give it a good
place to rest.

How you store a bag can be just as important as how you carry it.

01
Empty it

Remove unnecessary weight and anything that could leak, stain or press against the interior.

02
Support the shape

Loosely fill the bag with clean, soft material where needed to help maintain its natural silhouette.

03
Keep it breathable

Store in a cool, dry place away from prolonged direct sunlight, excessive humidity and heat.

04
Give it space

Avoid crushing bags together or placing heavy objects on top of them for extended periods.

A NOTE ON NATURAL MATERIALS

Perfectly
individual.

Natural materials can vary from one piece to another. Subtle differences in grain, texture, colour and surface character can occur, particularly with genuine leather and suede.

These variations are part of the individual character of the material.

NEED A LITTLE HELP?

Not sure how to
care for yours?

Send us a message with the name of your bag and your question, and we’ll help where we can.

CONTACT US →
GOOD TO KNOW

A few things worth knowing.

Your questions, answered.

Do you ship worldwide?
Yes! We offer international shipping to a wide range of destinations, including the United States, Canada, Australia and the United Kingdom. Available shipping options depend on your location and are shown at checkout.
How long will my order take to arrive?
Standard shipping generally takes 7–14 business days for selected destinations or 7–21 business days for other destinations.

Express shipping generally takes 5–8 business days for selected destinations or 7–14 business days for other destinations. Delivery estimates apply after dispatch. Order processing is additional, and delivery times are estimates rather than guarantees.

Is shipping free?
We offer complimentary express shipping on eligible orders of $150 or more.

For orders below $150, standard and express shipping charges depend on your destination. Available options and final rates are displayed at checkout.

How can I track my order?
Tracking details are provided when available through your order information or shipping confirmation.

Carrier scans can take time to appear, and international packages may occasionally travel between facilities without new updates.

Shipping and tracking information ↗
Will I have to pay customs or import fees?
Where applicable, import duties and taxes are calculated and collected at checkout. Our shipping arrangements are designed to help avoid unexpected charges on delivery.

If a carrier requests an unexpected customs payment, please contact us before paying where reasonably possible so we can assist.

Can I return my handbag?
We accept eligible change-of-mind return requests within 30 days of receiving your order.

Items must be unused, unworn and in their original condition, with the supplied tags and accessories. Return shipping for change-of-mind returns is generally the customer's responsibility.

Contact us before sending anything back. Your applicable consumer rights remain protected.

Read our return policy ↗
What if my item arrives damaged or incorrect?
Please email returns@baghabitstore.com as soon as reasonably possible.

Include your order number, a description of the issue and clear photographs where possible. We'll review the situation and help arrange an appropriate resolution in accordance with your consumer rights.

Can I change or cancel my order?
Please email support@baghabitstore.com as soon as possible with your order number.

We'll do our best to help, although changes and cancellations cannot be guaranteed once an order has entered processing or fulfilment.

Where will my order be shipped from?
We work with international warehouse and fulfilment partners. Depending on availability and destination, your order may be dispatched from an international location, including Asia.

All order support is handled directly by Bag Habit, regardless of dispatch location.