SHIPPING & DELIVERY

From us
to your door.

Your next favourite bag, delivered to your doorstep. Enjoy secure tracked shipping worldwide, with complimentary express delivery on orders of $150 or more.

Worldwide Delivery Beautiful bags, delivered wherever you are.
Free Express $150+ Enjoy complimentary express shipping on eligible orders.
Secure Tracking Stay informed with available delivery updates.
01

DELIVERY OPTIONS

When will my
order arrive?

Choose the delivery option that suits you. Shipping rates and estimated delivery times vary by destination, with your available options confirmed at checkout.

STANDARD Standard Shipping
FROM $7.99
Australia, Canada, UK & selected destinations $7.99 · 7–14 business days
Other available destinations $14.99 · 7–21 business days
Included Secure tracking
EXPRESS Express Shipping
FROM $14.99
Australia, Canada, UK & selected destinations $14.99 · 5–8 business days
Other available destinations $19.99 · 7–14 business days
Orders of $150 or more Complimentary express shipping

All delivery estimates are in business days after dispatch. Order processing time is additional. Free express shipping applies to eligible orders of $150 or more. Final rates and available services are displayed at checkout.

02

BEFORE IT SHIPS

Preparing
your order.

Once your order is placed, it may require processing before being handed over to the delivery carrier.

Delivery estimates refer to the journey after dispatch and do not include order processing time.

During busy periods, promotional events or holidays, preparation and carrier transit times may take slightly longer than usual.

03

FOLLOW YOUR ORDER

Keep an eye
on your bag.

Every shipping option includes secure tracking. Once tracking becomes available, we'll send you the information associated with your order.

Tracking updates are provided by the delivery carrier and may occasionally take a little time to appear after dispatch.

→
Waiting for a tracking update? It can take some time for the carrier's first scan to appear after your parcel enters their network.
TRACK YOUR ORDER →
04

WORLDWIDE DELIVERY

Bags without
borders.

Bag Habit delivers to destinations around the world, including Australia, the United States, Canada, the United Kingdom and many more.

Available shipping services, costs and estimated delivery times vary depending on your location. Your options will be displayed at checkout.

Orders crossing borders may be subject to local customs procedures, duties or taxes depending on the destination's regulations. Where applicable, additional charges may be the recipient's responsibility.

05

GOOD TO KNOW

Sometimes journeys
take a little longer.

Delivery timeframes are estimates rather than guaranteed arrival dates.

Weather, customs processing, local carrier delays, peak shopping periods and other circumstances outside our control can occasionally affect delivery times.

If something doesn't look right with your delivery, our team is here to help.

NEED A HAND?

Still have a
shipping question?

Get in touch with the Bag Habit team and include your order number if your question is about an existing order.

CONTACT US →
GOOD TO KNOW

A few things worth knowing.

Your questions, answered.

Do you ship worldwide?
Yes! We offer international shipping to a wide range of destinations, including the United States, Canada, Australia and the United Kingdom. Available shipping options depend on your location and are shown at checkout.
How long will my order take to arrive?
Standard shipping generally takes 7–14 business days for selected destinations or 7–21 business days for other destinations.

Express shipping generally takes 5–8 business days for selected destinations or 7–14 business days for other destinations. Delivery estimates apply after dispatch. Order processing is additional, and delivery times are estimates rather than guarantees.

Is shipping free?
We offer complimentary express shipping on eligible orders of $150 or more.

For orders below $150, standard and express shipping charges depend on your destination. Available options and final rates are displayed at checkout.

How can I track my order?
Tracking details are provided when available through your order information or shipping confirmation.

Carrier scans can take time to appear, and international packages may occasionally travel between facilities without new updates.

Shipping and tracking information ↗
Will I have to pay customs or import fees?
Where applicable, import duties and taxes are calculated and collected at checkout. Our shipping arrangements are designed to help avoid unexpected charges on delivery.

If a carrier requests an unexpected customs payment, please contact us before paying where reasonably possible so we can assist.

Can I return my handbag?
We accept eligible change-of-mind return requests within 30 days of receiving your order.

Items must be unused, unworn and in their original condition, with the supplied tags and accessories. Return shipping for change-of-mind returns is generally the customer's responsibility.

Contact us before sending anything back. Your applicable consumer rights remain protected.

Read our return policy ↗
What if my item arrives damaged or incorrect?
Please email returns@baghabitstore.com as soon as reasonably possible.

Include your order number, a description of the issue and clear photographs where possible. We'll review the situation and help arrange an appropriate resolution in accordance with your consumer rights.

Can I change or cancel my order?
Please email support@baghabitstore.com as soon as possible with your order number.

We'll do our best to help, although changes and cancellations cannot be guaranteed once an order has entered processing or fulfilment.

Where will my order be shipped from?
We work with international warehouse and fulfilment partners. Depending on availability and destination, your order may be dispatched from an international location, including Asia.

All order support is handled directly by Bag Habit, regardless of dispatch location.

Still have a question?

We're happy to help.

GET IN TOUCH